GOURMETMILES

Restaurant Loyalty App. Consumer Analytics.

One Loyalty App. All Restaurants.

Gourmetmiles loyalty app eliminates the need to have multiple loyalty cards or apps since our software works with every restaurant. Free your customers from loyalty limbo. One Loyalty App. All Restaurants.

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Customers Never Forget Loyalty Cards Again.

Your customers are no longer troubled with forgetting to bring paper or plastic loyalty cards again. Nothing's worse than forgetting your punch card after treating the family to frozen yogurt. Do your part to end "rewards regret" by becoming a Gourmetmiles Partner. Your customers deserve it.

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Get Gourmetmiles for your Restaurant.

Wondering how to get Gourmetmiles for your Restaurant? These POS providers are fully integrated with Gourmetmiles. If you don't see your POS provider on this list, we will contact your current provider for you. And if you don't yet have a POS system; may we recommend one of these great Point of Sale services? POS integration is always free.

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How does it work?

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One loyalty app. All restaurants.

Take a look at the app market today. Every restaurant now has it’s own loyalty app. We understand restaurants want to keep up with millennials & technology by creating an app, but somewhere in the race to remain relevant the end customer has been neglected. Making many restaurants seem out of touch with what their customers want; which is a simple solution that works at EVERY restaurant. Get Gourmetmiles and provide customers with Universal restaurant loyalty.

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Personalized customer feedback with every receipt.

Every receipt is now worth money resulting in an 80% customer engagement rate.  This means you get feedback from up to 80% of your customers. Imagine what you could do with that data. Identify problem employees, problem menu items, and bounce back quickly from a bad review. Unlike apps that customers use only to rate excellent or sub-par experiences, Gourmetmiles rates ALL experiences and provides instant feedback directly to the restaurant.

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No more paper loyalty cards.

It’s 2016 so there should be no more paper punch cards, right? You would think so, but there are still tons of restaurants using them to reward their customers. Loyalty cards (paper or plastic) are hard to keep track of, clutter wallets quickly, only work for a single restaurant, and seem to go missing when you need them most. Gourmetmiles frees your customers from loyalty limbo.

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No more printed surveys on your receipts.

At Gourmetmiles we have a bet that we usually win. Take the time at lunch today to read your receipt. Somewhere on that receipt we bet you’ll find a survey asking for your feedback. This is a desperate cry from restaurants to understand you (the customer) better. What you liked, didn’t like, how was the service, how was the ambiance, will you be returning; all questions used to help restaurants better serve you (the customer). Unlike receipt surveys, Gourmetmiles answers these questions thousands of times weekly; providing restaurant owners with unlimited, quality, real time data.

A young woman is having coffee and is using her phone

Give every receipt an “identity”

In addition to feedback, restaurants now know who up to 80% of their customers are. This level of data has never been available. Restaurants can now send birthday specials (by name), employ targeted promotions to customers (by zip code), and even put faces to their customers (with photos). Gourmetmiles has personalized the Restaurant-to-Customer relationship and eliminates “blind selling”. Customers provide only the data they wish to share, and every Gourmetmiles partner restaurant gains customer first name, zip code, gender, and birth date.

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Guaranteed increase in customer loyalty. Guaranteed increase in restaurant sales.

Gourmetmiles is guaranteed to increase your customer insight, loyalty, and sales. If you don’t see noticeable improvements in sales, feedback, and return visits, simply cancel your Gourmetmiles after 3 months without obligation.

Here’s how it works. Partner restaurants print QR Codes on their sales receipts; customer scans receipt to earn Gourmetmiles towards free food. Restaurants gain valuable customer data to include name, age, gender, zip code, and personalized feedback about each experience. Give every receipt an identity with the Gourmetmiles Loyalty App.

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"Gourmetmiles loyalty app gives every receipt an identity."

The dark ages of restaurant marketing are over. Gourmetmiles loyalty app sheds light on who your customers are, their ages, genders, zip codes, and personalized feedback about every experience at your restaurant.

You may have noticed (or may be guilty of) surveys on the bottom of restaurant receipts asking for customer information and feedback. If not, take a minute to read your receipt at lunch today. There’s a good possibility there’s a survey at the bottom promising a chance to earn a free dessert, soft drink, or even a sports car.

These surveys are rarely noticed and can take up to twenty minutes to complete. Most require customers to visit a website and enter a special code just to get started. Many customers who do complete these surveys often rush through (entering false information) to get to the promised reward. This results in an inaccurate picture of a restaurant’s customer base.

In addition to inaccurate information, restaurant owners have high costs associated with gaining quality customer data to include: analytical hardware/software, business intelligence analysts, market analysts, market surveyors, and all other costs associated with gaining market intelligence about restaurant customers & trends.

Gourmetmiles loyalty app eliminates every problem listed above. Partner restaurants no longer need to print receipt surveys. Instead, use that space to display how many Gourmetmiles your customer has just earned. Our software does the rest.

We believe your customers would much rather see a dollar value credit on their receipts than a five step survey that requires calling a hotline or visiting a survey website.

Gourmetmiles loyalty app collects general data about every customer one time at sign-up. That data is paired with your receipt each time a customer scans to upload Gourmetmiles. The customer then has the additional option to enter feedback about that particular receipt transaction (“Great service today”, or “My coffee was cold”).

And that’s it. You’ve just given your receipt an identity. Customer earns Gourmetmiles and you gain personalized feedback on every transaction. Now who’s hungry?